We only process personal data (hereinafter mostly referred to as "data") to the extent necessary and for the purpose of providing a functional and user-friendly website, including its content and the services offered there.
According to Article 4(1) of Regulation (EU) 2016/679, i.e. the General Data Protection Regulation (hereinafter referred to as "GDPR"), "processing" means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
With the following privacy policy, we inform you in particular about the type, scope, purpose, duration, and legal basis of the processing of personal data, insofar as we decide on the purposes and means of processing either alone or jointly with others. In addition, we inform you below about the third-party components we use for optimization purposes and to increase the quality of use, insofar as third parties process data on their own responsibility.
Our privacy policy is structured as follows:
I. Information about us as the controller
II. Rights of users and data subjects
III. Information on data processing
I. Information about us as the controller
The responsible provider of this website in terms of data protection law is:
ekay GmbH
Thunstrasse 8,
3005 Bern
Phone: 031 561 90 90
[email protected]
II. Rights of users and data subjects
With regard to the data processing described in more detail below, users and data subjects have the right to
- confirmation as to whether data concerning them is being processed, information about the data being processed, further information about data processing, and copies of the data (see also Art. 15 GDPR);
- to have inaccurate or incomplete data corrected or completed (see also Art. 16 GDPR);
- to the immediate deletion of data concerning them (see also Art. 17 GDPR), or, alternatively, if further processing is necessary in accordance with Art. 17(3) GDPR, to the restriction of processing in accordance with Art. 18 GDPR;
- to receive the data concerning them and provided by them and to have this data transferred to other providers/controllers (see also Art. 20 GDPR);
- to lodge a complaint with the supervisory authority if they believe that the data provider is processing data relating to them in violation of data protection regulations (see also Art. 77 GDPR).
In addition, the provider is obliged to inform all recipients to whom data has been disclosed by the provider of any correction or deletion of data or restriction of processing that takes place on the basis of Articles 16, 17(1), and 18 of the GDPR. However, this obligation does not apply if such notification is impossible or involves disproportionate effort. Notwithstanding this, the user has a right to information about these recipients.
Pursuant to Art. 21 GDPR, users and affected parties also have the right to object to the future processing of data concerning them, provided that the data is processed by the provider in accordance with Art. 6 para. 1 lit. f) GDPR. In particular, an objection to data processing for the purpose of direct marketing is permissible.
III. Information on data processing
Your data processed when using our website will be deleted or blocked as soon as the purpose of storage no longer applies, there are no legal retention obligations preventing the deletion of the data, and no other information on individual processing procedures is provided below.
server data
For technical reasons, in particular to ensure a secure and stable website, data is transmitted to us or our web space provider by your Internet browser. These so-called server log files collect, among other things, the type and version of your Internet browser, the operating system, the website from which you accessed our website (referrer URL), the website(s) of our website that you visit, the date and time of each access, and the IP address of the Internet connection from which our website is used.
The data collected in this way is stored temporarily, but not together with other data about you.
This storage is based on the legal basis of Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in the improvement, stability, functionality, and security of our website.
The data will be deleted after seven days at the latest, unless further storage is necessary for evidentiary purposes. Otherwise, the data will be excluded from deletion in whole or in part until an incident has been finally clarified.
Newsletters and marketing information
By registering for our language courses, customers consent in accordance with Art. 6 (1) (a) GDPR to receiving information about our offers, courses, and news by email (newsletter/marketing information). The personal data collected during course registration (in particular name and email address) will be stored for this purpose and used to send newsletters and marketing information. This consent can be revoked at any time with future effect, e.g., by sending an informal email.
cookies
a) Session cookies
We use cookies on our website. Cookies are small text files or other storage technologies that are stored on your device by the Internet browser you use. These cookies process certain information about you, such as your browser or location data or your IP address, to an individual extent.
This processing makes our website more user-friendly, effective, and secure, as it enables, for example, the display of our website in different languages or the provision of a shopping cart function.
The legal basis for this processing is Art. 6 (1) (b) GDPR, insofar as these cookies process data for the purpose of initiating or executing a contract.
If the processing does not serve the purpose of contract initiation or contract execution, our legitimate interest lies in improving the functionality of our website. The legal basis for this is Art. 6 (1) (f) GDPR.
These session cookies are deleted when you close your Internet browser.
b) Third-party cookies
Where applicable, our website also uses cookies from partner companies with whom we collaborate for the purposes of advertising, analysis, or the functionality of our website.
For details on this, in particular on the purposes and legal basis for the processing of such third-party cookies, please refer to the following information.
c) Disposal option
You can prevent or restrict the installation of cookies by adjusting your Internet browser settings. You can also delete cookies that have already been stored at any time. However, the steps and measures required for this depend on the specific Internet browser you are using. If you have any questions, please use the help function or documentation of your Internet browser or contact its manufacturer or support. However, the processing of so-called Flash cookies cannot be prevented via the browser settings. Instead, you must change the settings of your Flash Player. The steps and measures required for this also depend on the specific Flash Player you are using. If you have any questions, please use the help function or documentation of your Flash Player or contact the manufacturer or user support.
However, if you prevent or restrict the installation of cookies, this may mean that not all functions of our website can be used to their full extent.
contract processing
The data you provide to us in order to make use of our goods and/or services will be processed by us for the purpose of contract execution and is necessary in this respect. Contract conclusion and contract execution are not possible without the provision of your data.
The legal basis for processing is Art. 6(1)(b) GDPR.
We delete the data once the contract has been fully processed, but we must comply with the retention periods stipulated by tax and commercial law.
As part of contract processing, we pass on your data to the transport company responsible for delivering the goods or to the financial service provider, insofar as this is necessary for the delivery of goods or for payment purposes.
The legal basis for the transfer of data is then Art. 6 para. 1 lit. b) GDPR.
Customer account / Registration function
If you create a customer account with us via our website, we will use the data you enter during registration (e.g., your name, address, or email address) exclusively for pre-contractual services, for the fulfillment of the contract, or for the purpose of customer care (e.g., to provide you with an overview of your previous orders with us or to offer you the so-called memo function). At the same time, we will store the IP address and the date and time of your registration. This data will not be passed on to third parties.
As part of the further registration process, your consent to this processing will be obtained and reference will be made to this privacy policy. The data we collect in this process will be used exclusively for the purpose of providing you with a customer account.
If you consent to this processing, Art. 6 (1) (a) GDPR is the legal basis for the processing.
If the opening of the customer account also serves pre-contractual measures or the fulfillment of the contract, the legal basis for this processing is also Art. 6 para. 1 lit. b) GDPR.
You may revoke your consent to the opening and maintenance of your customer account at any time with future effect in accordance with Art. 7 (3) GDPR. To do so, you simply need to inform us of your revocation.
The data collected in this regard will be deleted as soon as processing is no longer necessary. However, we must observe tax and commercial law retention periods in this regard.
Contact requests / Contact options
If you contact us via the contact form or email, the data you provide will be used to process your request. The provision of this data is necessary for processing and responding to your request—without it, we will not be able to respond to your request, or only to a limited extent.
The legal basis for this processing is Article 6(1)(b) of the GDPR.
Your data will be deleted once your request has been answered and there are no legal retention obligations preventing deletion, such as in the case of any subsequent contract processing.
User contributions, comments, and ratings
We offer you the opportunity to publish questions, answers, opinions, or reviews (hereinafter referred to as "contributions") on our website. If you take advantage of this offer, we will process and publish your contribution, the date and time of submission, and any pseudonym you may have used.
The legal basis for this is Art. 6 (1) (a) GDPR. You can revoke your consent at any time with future effect in accordance with Art. 7 (3) GDPR. To do so, you simply need to inform us of your revocation.
In addition, we also process your IP address and email address. The IP address is processed because we have a legitimate interest in taking or supporting further action if your contribution infringes on the rights of third parties and/or is otherwise unlawful.
The legal basis in this case is Art. 6 (1) (f) GDPR. Our legitimate interest lies in any necessary legal defense.
Subscription to posts
If you publish posts on our website, we also offer you the option of subscribing to any follow-up posts by third parties. We process your email address so that we can inform you about these follow-up posts by email.
The legal basis for this is Art. 6 (1) (a) GDPR. You can revoke your consent to this subscription at any time with future effect in accordance with Art. 7 (3) GDPR. To do so, simply notify us of your revocation or click on the unsubscribe link contained in the respective email.
Google Analytics
We use Google Analytics on our website. This is a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as "Google."
Through certification under the EU-US Privacy Shield
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
guarantees that Google will comply with EU data protection requirements when processing data in the US.
The Google Analytics service is used to analyze the usage behavior of our website. The legal basis is Art. 6 (1) (f) GDPR. Our legitimate interest lies in the analysis, optimization, and economic operation of our website.
Usage and user-related information, such as IP address, location, time, or frequency of visits to our website, is transmitted to a Google server in the USA and stored there. However, we use Google Analytics with the so-called anonymization function. With this function, Google shortens the IP address within the EU or the EEA.
The data collected in this way is in turn used by Google to provide us with an evaluation of visits to our website and the activities carried out there. This data can also be used to provide further services related to the use of our website and the Internet.
Google states that it does not link your IP address with other data. In addition, Google retains
https://www.google.com/intl/de/policies/privacy/partners
Further information on data protection is available to you, including, for example, options for preventing the use of your data.
In addition, Google offers under
https://tools.google.com/dlpage/gaoptout?hl=de
a so-called deactivation add-on along with further information on this. This add-on can be installed with all common Internet browsers and offers you further control over the data that Google collects when you visit our website. The add-on informs Google Analytics' JavaScript (ga.js) that information about your visit to our website should not be transmitted to Google Analytics. However, this does not prevent information from being transmitted to us or to other web analytics services. You can also find out whether and which other web analytics services we use in this privacy policy.
Google+ social plug-in
We use the plug-in for the social network Google+ ("Google Plus") on our website. Google+ is an internet service provided by Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as "Google."
Through certification under the EU-US Privacy Shield
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
guarantees that Google will comply with EU data protection requirements when processing data in the US.
The legal basis is Art. 6 (1) (f) GDPR. Our legitimate interest lies in improving the quality of our website.
Further information about the available plug-ins and their respective functions is available from Google at
https://developers.google.com/+/web/
ready for you.
If the plug-in is stored on one of the pages you visit on our website, your Internet browser will download a representation of the plug-in from Google's servers in the USA. For technical reasons, it is necessary for Google to process your IP address. In addition, the date and time of your visit to our website will also be recorded.
If you are logged into Google while visiting one of our websites equipped with the plug-in, Google will recognize the information collected by the plug-in about your specific visit. Google may assign the information collected in this way to your personal user account there. For example, if you use Google's "Share" button, this information will be stored in your Google user account and may be published via Google's platform. If you want to prevent this, you must either log out of Google before visiting our website or make the appropriate settings in your Google user account.
Further information about the collection and use of data, as well as your rights and protection options in this regard, is available from Google at
https://policies.google.com/privacy
available data protection information.
Google Maps
We use Google Maps on our website to display our location and provide directions. This is a service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as "Google."
Through certification under the EU-US Privacy Shield
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
guarantees that Google will comply with EU data protection requirements when processing data in the US.
In order to enable the display of certain fonts on our website, a connection to the Google server in the USA is established when you visit our website.
If you access the Google Maps component integrated into our website, Google will store a cookie on your device via your Internet browser. Your user settings and data will be processed in order to display our location and generate directions. We cannot rule out the possibility that Google may use servers in the USA for this purpose.
The legal basis is Art. 6 (1) (f) GDPR. Our legitimate interest lies in optimizing the functionality of our website.
The connection to Google established in this way enables Google to determine from which website your request was sent and to which IP address the directions should be sent.
If you do not agree to this processing, you have the option of preventing the installation of cookies by adjusting the settings in your Internet browser. Details can be found above under "Cookies."
In addition, the use of Google Maps and the information obtained via Google Maps is subject to the Google Terms of Service https://policies.google.com/terms?gl=DE&hl=de and the Google Maps Terms of Service https://www.google.com/intl/de_de/help/terms_maps.html.
In addition, Google offers
https://adssettings.google.com/authenticated
https://policies.google.com/privacy
Further information.
Facebook social plug-in
We use the Facebook social network plug-in on our website. Facebook is an internet service provided by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. In the EU, this service is operated by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland, both hereinafter referred to as "Facebook."
Through certification under the EU-US Privacy Shield
https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active
Facebook guarantees that EU data protection requirements will also be complied with when processing data in the US.
The legal basis is Art. 6 (1) (f) GDPR. Our legitimate interest lies in improving the quality of our website.
Further information about the available plug-ins and their respective functions is available on Facebook at
https://developers.facebook.com/docs/plugins/
ready for you.
If the plug-in is stored on one of the pages of our website that you visit, your Internet browser will download a representation of the plug-in from Facebook's servers in the USA. For technical reasons, it is necessary for Facebook to process your IP address. In addition, the date and time of your visit to our website will also be recorded.
If you are logged into Facebook while visiting one of our websites equipped with the plug-in, Facebook will recognize the information collected by the plug-in about your specific visit. Facebook may assign the information collected in this way to your personal user account there. If, for example, you use the Facebook "Like" button, this information will be stored in your Facebook user account and may be published on the Facebook platform. If you want to prevent this, you must either log out of Facebook before visiting our website or use an add-on for your Internet browser to prevent the Facebook plug-in from loading.
Further information about the collection and use of data, as well as your rights and protection options in this regard, is available from Facebook at
https://www.facebook.com/policy.php
available data protection information.
YouTube
We use YouTube on our website. This is a video portal operated by YouTube LLC., 901 Cherry Ave., 94066 San Bruno, CA, USA, hereinafter referred to as "YouTube."
YouTube is a subsidiary of Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as "Google."
Through certification under the EU-US Privacy Shield
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
guarantees Google and its subsidiary YouTube that EU data protection requirements will also be complied with when processing data in the US.
We use YouTube in conjunction with the "Extended Data Protection Mode" function to show you videos. The legal basis for this is Art. 6 (1) (f) GDPR. Our legitimate interest lies in improving the quality of our website. According to YouTube, the "extended data protection mode" function means that the data specified below is only transmitted to the YouTube server when you actually start a video.
Without this "extended data protection," a connection to YouTube's server in the US is established as soon as you visit one of our web pages on which a YouTube video is embedded.
This connection is necessary in order to display the respective video on our website via your Internet browser. In the course of this, YouTube will collect and process at least your IP address, the date and time, and the website you visited. In addition, a connection to Google's "DoubleClick" advertising network is established.
If you are logged in to YouTube at the same time, YouTube will assign the connection information to your YouTube account. If you want to prevent this, you must either log out of YouTube before visiting our website or adjust the relevant settings in your YouTube user account.
For the purposes of functionality and to analyze usage behavior, YouTube permanently stores cookies on your device via your Internet browser. If you do not agree to this processing, you have the option of preventing the storage of cookies by adjusting the settings in your Internet browser. For more information, see "Cookies" above.
Further information about the collection and use of data, as well as your rights and protection options in this regard, is available from Google at
https://policies.google.com/privacy
available data protection information.
Google Remarketing or Google's "Similar Audiences" component
We use the remarketing or "similar audiences" feature on our website. This is a service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as "Google."
Through certification under the EU-US Privacy Shield
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
guarantees that Google will comply with EU data protection requirements when processing data in the US.
We use this feature to display interest-based, personalized advertising on third-party websites that also participate in Google's advertising network.
The legal basis is Art. 6 (1) (f) GDPR. Our legitimate interest lies in the analysis, optimization, and economic operation of our website.
To enable this advertising service, Google stores a cookie with a string of numbers on your device via your Internet browser during your visit to our website. This cookie records both your visit and your use of our website in anonymized form. However, no personal data is passed on. If you then visit the website of a third party who also uses Google's advertising network, you may see advertisements that are related to our website or our offers there.
To permanently disable this feature, Google offers the following for the most common Internet browsers via
https://www.google.com/settings/ads/plugin
a browser plugin.
The use of cookies from certain providers can also be disabled, for example, via
http://www.youronlinechoices.com/uk/your-ad-choices
or
http://www.networkadvertising.org/choices/
be deactivated by opting out.
Through cross-device marketing, Google may also track your usage behavior across multiple devices, so that you may see interest-based, personalized advertising even when you switch devices. However, this requires that you have agreed to link your browsing history to your existing Google account.
Google provides further information on Google Remarketing at
http://www.google.com/privacy/ads/
to.
Online job applications / Publication of job advertisements
We offer you the opportunity to apply for a position with us via our website. When you submit a digital application, we collect and process your applicant and application data electronically for the purpose of handling the application process.
The legal basis for this processing is Section 26 (1) sentence 1 BDSG in conjunction with Article 88 (1) GDPR.
If an employment contract is concluded following the application process, we will store the data you provided in your application in your personnel file for the purposes of the usual organizational and administrative processes—in compliance with further legal obligations, of course.
The legal basis for this processing is also Section 26 (1) sentence 1 BDSG in conjunction with Article 88 (1) GDPR.
If an application is rejected, we automatically delete the data submitted to us two months after notification of the rejection. However, the data will not be deleted if it must be stored for a longer period of up to four months or until the conclusion of legal proceedings due to legal provisions, e.g., due to the obligation to provide evidence under the AGG (German General Equal Treatment Act).
The legal basis in this case is Art. 6 (1) (f) GDPR and § 24 (1) No. 2 BDSG. Our legitimate interest lies in legal defense and enforcement.
If you expressly consent to the longer storage of your data, e.g. for inclusion in an applicant or prospect database, the data will be further processed on the basis of your consent. The legal basis for this is then Art. 6 (1) (a) GDPR. However, you can of course revoke your consent at any time in accordance with Art. 7 (3) GDPR by notifying us with effect for the future.
